Most Excellent.I have had many cars and have been to many dealerships, too many to count to be honest.Most dealerships fail in one way or another. Typically in my experience it's both in sales and in service for said vehicle.HoweverI have been taking my 2015 Genesis (Hyundai) to Planet Hyundai in Golden since I purchased it.The service department is top notch.While it's not an industrial sized service department like you find at other dealers, this has the benefit of them being more focused on you and the care of your vehicle. Everyone is very professional and courteous.Their prices are what I call, "Good guy pricing". That is to say they are not there to railroad you and are competitive on oil changes, basic service and tires. These are the only things I have had done to my sedan so I can't speak to anything else, but imagine it is in line with my other experiences. I find it refreshing and easy to deal with them. They have a courtesy shuttle and the usual customer waiting lounge.I consider this my home base now with regards to servicing my sedan.-The only thing keeping this cartoon a 5 star is that I haven't had experience with their other services. *I recommend looking at the 2015 Genesis. I have the Ultimate package in AWD (All Wheel Drive) and really love it. It's their entry level into the luxury sedan market and easily competes with the Europeans. It's a sleeper and not many know of it.
Had my best car buying experience here, Emily and Chad were very polite and professional working with me on my used car deal. Loved the casual conversation during the test drive. Definitely will refer friends here-Outstanding customer service!!
Jamal, and the rest of the Planet staff were very helpful and informative thoughtout the entire process. I never felt any pressure, and felt he was being transparent and honest, giving me the information I needed to make a decision. I would definitely buy there again.
Easy and no pressure
Great experience with Planet Hyundai! I worked with Aiden Bettie, who was very helpful and knowledgeable, and pushy at all. I highly recommend the dealership!
Very friendly and knowledgeable service! My wife and I went in a little late in the evening not expecting to be able to buy the car we wanted, it being a model in the showroom. Luckily Aiden was happy to take us on a test drive of the same model and trim in a different color and show us a different trim we wanted to compare to make sure we picked the right car. He was very knowledgeable and answered all the questions we had. Once we knew the car we thought would be perfect was he helped us pick out the accessories we wanted and did it with out trying to push anything on us. While we filled out the paperwork for the car Aiden and his coworkers moved the cars around the showroom to get the one we wanted out and made the process quick and very pleasant. Even though it was closing time Aiden happily walked us out to the car in the cold and offered to go through all the features and answer any last minute questions we had. All in all the whole experience was way better than we ever expected and will definitely recommend Planet Hyundai to anyone looking to buy a new car!
Bought car over the phone from DFW and flew in to Denver to pick it up and vacation to Mt Rushmore. Aiden and other sales staff very helpful as I had our old Denver trusted mechanic check it out before finalizing sale writing the check. Dealership was very accommodating with our wishes and a pleasure to work with purchasing the 2008 Ford Taurus for our son and quick. Would highly recommend Plant Hyundai.
Friendly low pressure sales.
Very polite and professional. I feel confident in the mechanic's ability. Love my Sonata thanks for taking care of it!
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